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More About Complex Needs Jobs?

When you’re looking for temporary shifts and career opportunities in social care, complex needs can sound, well, complicated! However, once you understand what this type of job involves, it should become a little clearer.

Complex needs mean that the service user needs ongoing support with their health and wellbeing. They usually are coping with at least two current illnesses, disabilities or conditions, and so ‘complex’ simply means long-term continuous care looking after many factors.

If you choose to work in complex needs, you will usually find yourself working more closely with a smaller number of people – or one service user – rather than having less frequent work with more.

How are complex needs jobs different?

The most crucial factors for service users needing complex care (and, of course, their families!) are:

  • Tailored support – carers who know their patient, understand their conditions and can provide specific help created alongside a thorough knowledge of their treatments and conditions.
  • Holistic healthcare – this means providing assistance with every aspect of a service users life and making sure their emotional and wellbeing needs are just as important as physical and practical care.
  • Flexible help – everybody is different, and every service user will have changes in their care requirements over time. Great complex needs care can adapt and be flexible, so if your service user suddenly decides they want to do something differently, their support and project workers are unphased!
  • Find out more about working in social care

What combination of conditions might a complex needs client have?

It really is impossible to give a defined list here; complex needs are just that, and every patient will be dealing with multiple challenges. 

These can include:

  • Learning disabilities
  • Physical disabilities
  • Autism
  • Sensory impairments – sometimes multiple (e.g. sight loss and hearing loss)
  • Mental health

Who are complex needs service users?

Service users needing help with complex needs could be: 

  • People managing complications following illness or injury
  • Patients who have been born with a condition or illness
  • Older patients who have developed conditions over time
  • Disabled patients whose healthcare impacts other chronic issues

Specific examples could include:

  • Young people and children with life-limiting conditions
  • People with spinal injuries or brain injuries resulting in complex needs
  • Older patients with dementia and other healthcare conditions
  • Consequences of substance misuse and subsequent mental health

What skills do I need for a job in complex needs social care?

Like a lot of social care roles, interpersonal skills and qualities rank just as highly as professional training!

The most essential skills to provide an excellent standard of complex needs care include:

  • Being reliable: complex needs patients rely on their social carers for help, so being trustworthy and dependable is essential.
  • Caring about your service user: it goes without saying, but your work is about providing the best care for that person.
  • Positivity: living with complex needs can be extremely challenging, and sometimes more so for the family. Bringing a positive attitude to each service user will help them overcome challenges as they arise and aid their overall wellbeing.
  • Being proactive: perhaps the skill that brings every job in social care together! Dynamic support and project workers can think on their feet, manage changing situations, and evolve their care quickly.

Working with OUTT in Complex Needs will provide a variety of challenging and exciting shift opportunities. Register today or simply find out more here.

What sorts of job roles are there in complex needs?

It takes a coordinated effort to provide complex needs support – so you’d never be on your own! Most complex needs roles are part of a bigger puzzle, all working together to deliver comprehensive support.

As a support or project worker in complex needs, your role might be:

  • Located in a home, looking after someone regularly.
  • As a Support Worker, providing personal care to one or more patients.
  • In a management role, coordinating teams and resources.
  • Acting as a complex needs companion to provide one-to-one help.

What are the benefits of a role in complex needs?

Providing this level of support and care is a rewarding shift choice, and means being able to make a real difference to somebody’s life! 

The benefits of choosing a job in complex needs include:

  • Flexible hours; most social care roles work on rotas or shifts so you can coordinate your hours to fit around all those other responsibilities.
  • Specialist training to best support your patients – often in areas such as managing specific conditions.

If you are a social care worker looking for support worker shifts and roles in Complex Care, then OUTT is simply the best place to start! Dump the agency and work on your terms as a full PAYE employee, but all the benefits of being self employed. Register as a Support Worker now and get started. Our friendly technology will enable you to manage the process and accepting social care shifts as soon as you are ready.

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OUTT Social Care Story

OUTT was conceived from the Coronavirus pandemic, to provide the UK a rapid route back to work, with our super fast registration technology. Registering with OUTT provides experienced social care candidates the opportunity to build an employer review base and take full control of where and when they work. It's your life, live it!