Social Care Training
We have a growing list of mandatory training, supplementary course and competency tests all online and free of charge to OUTTers!
FREE Training!
Make sure you are on the registration pathway with OUTT and we will even give you a certificate of completion at no cost, that way you can prove your trainings everywhere you work.
Mandatory Training
A comprehensive course designed to be taken once a year. It covers all training areas including these core modules:
- Conflict Resolution
- Equality, Diversity and Human Rights
- Fire Safety and Emergency
- Health & Safety
- Infection Control & COVID-19
- Food Hygiene
- Information Governance & GDPR
- Moving and Handling
- First Response
- Basic Life Support
- Safeguarding Vulnerable Adults – Level 2
- Violence and Aggression
- Preventing Radicalisation
Conflict Resolution
A comprehensive course covering requirements including:
- The role of NHS Protect
- The role of specialist security personnel
- Common causes and the different stages of conflict
- Reducing the risk of conflict, including use of reflection on previous experiences
- Methods of communicating and the role of verbal and non-verbal communication
- Causes of communication breakdown including cultural differences
- Communication models for conflict resolution
- Behavioural pattern of individuals during conflict
- Warning and danger signs of conflict
- Procedural and environmental factors affecting conflict situations
- Using safe distances in conflict situations
- Different methods of dealing with diverse conflict situations
- The appropriate use of ‘reasonable force’
- The range of support available for those affected by a violent incident
- The need to provide support and the wider benefits
Information Governance & GDPR
On completion of this course, you will be able to:
- Describe the importance of data security in health and social care settings,
- Explain one’s responsibilities under the National Data Guardian Standards,
- Know the steps to follow to ensure compliance with current UK legislation and regulations,
- Outline potential threats to the security of information and how to avoid or minimise them in practice,
- Identify data breaches and incidents and know how to prevent them,
- Outline the principles of good documentation and record keeping in health and social care settings,
- Explain the essential elements of the Caldicott Principles,
- Describe the responsibilities of health and social care organisations under the Freedom of Information Act 2000 and how to respond to Freedom of Information requests, and
- Understand the fundamental principles of the General Data Protection Regulations (GDPR) and how they affect health and social care providers.
Infection Prevention & Control
What you will learn
- Understand the importance of effective infection prevention and control measures
- Know the costs of poor infection prevention and control practices
- Define healthcare associated infections
- Know the optimum conditions for bacterial growth
- Understand the chain of infection and how to break it
- Be able to practice standard infection prevention and control practices
- Safely manage and dispose of clinical waste
- Take appropriate precautions for cleaning and decontamination
- Know how to avoid and manage sharps injuries
- Effectively practice good hand hygiene
Medication Administration
What you will learn
- What does the Law say about medicines management and administration?
- The 7 rights of medication administration
- Medication Administration Record (MAR)
- Types and reasons for errors
- Storing & disposing of medication
- Self-administration & supporting independence
- Contra-indications, allergies and overdoses
Medicines Management & Administration
What you will learn
- Identify legislation which relates to all areas of medicines management
- Be able to describe and define the seven “R”s of medication administration
- Be able to recognise common medication
- Understand why record keeping is important
- Be able to identify medication which has been prescribed
- Be alert for common errors and understand how they happen